Customer Services

"Exceeding customer expectations’ is the foundation of our corporate mission. We will continue to fulfill that mission by meeting the highest standards of quality, value, and service."

Scott Fink, CEO Sorfin Yoshimura NY

Discover our supply chain solutions: a one stop shop for battery manufacturers and related energy storage providers


As the battery manufacturing industry’s only global single-source supply chain provider, Sorfin Yoshimura has combined commercial, product, and engineering proficiencies unrivaled within the energy-storage industry.

We offer a comprehensive range of value-added services to complement the machinery, raw materials, and consumables that you require.

Our track record has earned the trust of customers and vendors worldwide.

Procurement


SY aligns with the most prolific vendor network representing best of breed materials and equipment wherever they are made around the world. We know “who makes what” and the value proposition for these goods and can tailor recommendations to achieve your technical or commercial goals. SY procurement services fast track your decision about what product to buy and from whom.

Shipping and logistics


We are uniquely positioned to solve your supply chain issues with our global presence and ongoing relationships with sea, air, and ground shipping companies. No matter where in the world you are located, getting what you need, on time, and at a reasonable price is a value addition SY takes seriously and can deliver better than competitors. We ship more of these products more often than anyone in the world, this expertise has value which we pass along to the battery making community.

Warehouse Management


We know that our customers are focused on making batteries and selling them, SY is focused on maximizing the efficiency for incoming procurement of your raw materials, replacement parts, and consumables. Aligning with your purchase team, we can help you optimize your inventory management according to your specific needs. SY warehouse management solutions minimize supply chain disruptions at a reasonable cost.

Financing


Money is finite. Financial services from SY allow companies to do more with less. We support our partners with convenient payment terms, and other leverage based financial arrangements that will support your business goals. Our global banking relations allow us to freely transact in a multitude of currencies which is convenient and decreases administrative fees.

Consulting


Our in-house technical experts have combined battery making expertise across all product types and all levels of automation. We will help you navigate any economic, technological, environmental safety, or regulatory hurdles you may face. Regardless of your issues, our solutions driven team can help guide you to your destination.

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